Wedding cakes are sold on the website as-is, without decorations and embellishments, and cannot be customized. Alternatively, you can schedule a consultation with a specialist to create a custom order.

Start by filling out our inquiry form with the date of your upcoming event and book the next available appointment. A team member will reach out within 48 hours to schedule your consultation. If you’re only interested in our cake tasting box, it’s $55 and includes 4 flavor samples, you can purchase it directly online. Delivery fees apply at checkout, so please let us know if you need it delivered.

No, we do not provide setup for online orders, but we do offer delivery. Wedding cakes sold online are considered standard custom cake orders, and you are responsible for coordinating with the venue for setup, storage, and safe handling. For custom orders, both delivery and setup are available for an additional fee.

For online orders, please allow 4 to 6 weeks. For custom orders, book at least 3 to 6 months before your wedding to ensure sufficient planning time.

Yes, a contract is required to secure all your wedding cake order. A down payment is also necessary to confirm your booking and begin the design process.

Yes, an appointment is required to discuss your wedding cake design, decorations, and flavor options. The consultation typically lasts two hours and includes a design discussion and cake tasting. Please bring inspiration photos, color swatches, and any specific ideas you have. During the consultation, you will have the opportunity to create a custom cake design that you will be comfortable with.

Yes, you can make changes to your order, but please note that frosting color cannot be customized for online orders. This order includes a choice of five flavors: vanilla, almond, chocolate, red velvet, or marble. Additional fees apply for other flavors or fillings.

Yes, we offer catering services for events such as weddings, corporate meetings, and parties. We can provide a selection of baked goods or custom orders tailored to your event. Please contact us to discuss our dessert table selections.

We offer a wide variety of baked goods, including cakes, cookies, muffins, cupcakes, brownies, and even some vegan options—all available for online purchase. Visit our website to check out our current selection, or feel free to email us if you don’t see what you're looking for.

Yes, we specialize in custom cakes for all occasions—birthdays, weddings, and special events. Feel free to explore our Private Events page or browse the site to see what catches your eye. If you don’t find exactly what you’re looking for, just send us a request for more info or go ahead and place an order!

Our cakes are made fresh without preservatives and are best enjoyed on the day they’re delivered. If you’re not serving right away, store them in an airtight container at room temperature or refrigerate if the weather is warm. For frozen cakes, thaw in the fridge until they reach room temperature, then let them sit on the counter before serving. Please avoid refreezing cakes or loaves after 48 hours of thawing.

Currently, we don’t offer in-store pickup. We provide delivery within our service area to the location of your choice. Please select a time slot that works for you when placing your order.

To help minimize errors, all orders must be placed through our website. It’s simple, just browse, add your favorite items to your cart, and follow the easy checkout process. For your security, we do not accept payments over the phone or store any card information. Payments can be made securely online using a debit or credit card through our payment portal.

To order a custom cake, just share a few details with us, like your preferred flavors, size, number of guests, design ideas, and any special requests (such as dietary needs). Not sure about the design? No problem, we’re happy to guide you through it! Simply fill out our online form to request a quote or book a consultation with one of our cake specialists.

Absolutely! To get started, simply fill out our inquiry form with the date of your upcoming event and book the next available appointment. You can also reach us directly at 203-340-3048 (Monday–Saturday, 8 AM–6 PM) or email beezsweetstation@gmail.com for further assistance. A team member will contact you within 24 hours to arrange a consultation. We'd be happy to provide you with a list of our most popular sweet treats to help you make your selection. Kindly note, we ask for at least 10 working days' notice prior to your event.

For standard items, we recommend ordering at least 7 days in advance. For custom cakes and large orders at least 4 - 6 weeks in advance to ensure we have enough time to create your cake to perfection. For larger events or specialty designs, please allow 3 - 6 months, especially during peak seasons. If you need a product sooner than the standard notice, a "rush" fee will apply and this depends on our availability, no guarantee.

Fill out the inquiry form with the date of your upcoming or special occasion and book the next available appointment. A team member will get in touch with you within 48 hours to set up a consultation.

Some items can be customized for diabetics upon request. Please let us know your needs, and we’ll be happy to accommodate you.

No, we do not use artificial preservatives in our products. Everything we bake is made fresh and sold within the same day or a few days for optimal freshness.

Currently, we do not offer gluten-free items.

While we do offer nut-free products, we are not a nut free facility. There may be traces of nuts in our baked goods due to cross-contamination. Please let us know if you have any allergies, and we can suggest safe options for you.

Our kitchen handles common allergens (e.g., eggs, dairy, nuts). While we offer some allergen-friendly options, we cannot guarantee that our products are completely free of cross-contamination.

Yes, we offer egg-free cakes, which are also suitable for vegans. Please let us know your request and we will be happy to accommodate you.

We require a 50% non-refundable deposit to confirm your order, with the balance due 3 weeks before delivery. Orders placed within 3 weeks of delivery require full payment. Payments are securely processed online to prevent fraudulent activity. Please see wedding contract for wedding cakes.

Due to the perishable nature of our products, we do not accept returns. Please ensure your order is checked when collected/delivered before signing your delivery form. In the unlikely event that there is an issue with your order, such as receiving an incorrect item or a damaged product. Please contact us within 24 hours of delivery. We may, at our discretion, offer a replacement or refund. Unfortunately, we cannot provide compensation for claims made after this timeframe. Since taste is a very personal and subjective matter, we cannot accept returns simply because you do not like the taste of a product. To process a claim, you will need to provide proof of purchase along with evidence of the issue (such as photographs). Please note that we can only credit a refund to the card used to purchase the item. For further assistance, please reach out to our customer service team.

Orders can be canceled online within 48 hours for a full refund. To qualify, all cancellation requests must be submitted in writing to beezsweetstation@gmail.com within the designated cancellation period. Cancellation Policy: Orders canceled before the 48-hour deadline will receive a full refund, including any deposit. Cancellations made after the 48-hour period will forfeit the deposit if one was made. After 48 hours, cancellations will incur a 20% fee. Once the order has been processed, no cancellations, changes, or refunds will be accepted. If an unexpected situation affects your scheduled date, please contact us as soon as possible, and we will work with you to explore alternative options. Changes to the original order can be made within 48 hours. Please note: This policy does not apply to wedding cakes with a contract. For wedding cake orders, please refer to the wedding cake contract for specific terms.

E-gift vouchers are valid for one year from the date of purchase and cannot be extended once expired. To redeem voucher simply add your voucher code at checkout. The minimum purchase to redeem voucher is $10.

Yes, we offer gift vouchers in various denominations. You can purchase them online.

We offer delivery within a 60-mile radius from our location in Connecticut, with fees based on travel distance. Delivery charges will be calculated at checkout. Delivery times are estimates and may vary depending on location and order size. While we strive to meet the scheduled timelines, we cannot guarantee delivery times due to unforeseen circumstances. Customers must provide accurate and complete information, including a valid phone number and full address, and ensure that someone is available to receive and sign for the delivery. Beez Sweet Station is not responsible for failed deliveries due to incorrect or incomplete addresses. If redelivery is required, an additional fee will apply at the priority courier rate. Undelivered orders are non-refundable.

Yes! But unfortunately, we are undergoing page construction. Follow us on Instagrm for updates, promotions, and behind-the-scenes looks at our bakery.

You can reach us by phone at 203-340-3048, email beezsweetstation@gmail.com, Lets Chat on right low corner of our webpage or through our contact form on the website. We’re happy to answer any additional questions you may have.