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PRIVACY POLICY

Effective Date: January 4, 2025

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At Beez Sweet Station ("we," "our," or "us"), we are committed to protecting the privacy and security of our customers' ("you" or "your") personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our bakery or interact with us online.

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1. Information We Collect

We collect the following types of information:

a. Personal Information

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Payment information (e.g., credit/debit card details)

b. Non-Personal Information

  • Browser type and version

  • IP address

  • Device information

  • Cookies and usage data

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2. How We Use Your Information

We use the information we collect to:

  • Process and complete orders, including payments.

  • Communicate with you regarding orders, promotions, and updates.

  • Send newsletters and marketing emails (with your consent).

  • Improve our products, services, and customer experience.

  • Respond to your inquiries and provide customer support.

  • Comply with legal obligations, prevent fraud, and ensure security.

 

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, understand how you use our website, and deliver personalized content and advertisements. Cookies are small text files stored on your device. These technologies help us:

  • Remember your preferences and settings.

  • Monitor website performance and usage.

  • Analyze trends and improve our services.

  • Provide tailored advertising based on your browsing behavior.

You can manage your cookie preferences through your browser settings or opt out of certain tracking by following industry-standard opt-out mechanisms (e.g., "Do Not Track" signals or ad preference platforms).

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4. How We Share Your Information

We do not sell your personal information. However, we may share your information in the following circumstances:

  • Service Providers: With third-party vendors who perform services on our behalf (e.g., payment processors, email marketing services).

  • Legal Compliance: When required by law or to protect our rights.

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5. Payment Processing and Payment Partner Privacy Policy

We use secure third-party payment processors to handle transactions. Your payment information is encrypted and processed directly by these processors. We do not store your full payment card details on our servers.

When you make a payment, the third-party payment processor may collect and process your personal data in accordance with their privacy policy. We encourage you to review their privacy policy to understand how they manage your information.

By using our services, you agree to the processing of your payment information as outlined by our payment partner. However, we are not responsible for the privacy practices, policies, or actions of third-party payment processors or any other third-party services you may interact with through our platform.

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6. Data Security

We take the protection of your personal data seriously and implement a variety of administrative, technical, and physical safeguards to ensure its security. These measures include:

  • Encryption: We encrypt sensitive information, including payment details, during transmission and storage.

  • Access Controls: Only authorized personnel have access to your personal information.

  • Regular Monitoring: We monitor our systems for potential vulnerabilities and threats.

  • Secure Storage: Personal data is stored on secure servers with strict access restrictions.

Despite our best efforts, no method of data transmission or storage is completely secure. We cannot guarantee the absolute security of your information, and you share your personal data with us at your own risk.

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7. Email Communications

If you sign up for our newsletter or promotional emails, we may use your email address to send you updates about new products, events, and offers. You can opt out of these communications at any time by clicking the "unsubscribe" link in the email or contacting us directly.

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8. Your Rights Under the GDPR

If you are located in the European Economic Area (EEA), you have the following rights under the General Data Protection Regulation (GDPR):

  • Right to Access: You have the right to request access to the personal data we hold about you.

  • Right to Rectification: You can request that we correct or update inaccurate or incomplete information.

  • Right to Erasure: You can request that we delete your personal data, subject to legal or contractual obligations.

  • Right to Restriction of Processing: You can request that we limit the processing of your data under certain circumstances.

  • Right to Data Portability: You can request a copy of your data in a structured, commonly used, and machine-readable format and have the right to transfer it to another data controller.

  • Right to Object: You can object to the processing of your personal data for direct marketing or legitimate interest purposes.

  • Right to Withdraw Consent: If processing is based on consent, you have the right to withdraw it at any time.

  • Right to Lodge a Complaint: You have the right to file a complaint with your local data protection authority if you believe your rights have been violated.

To exercise your GDPR rights, please contact us using the information in the "Contact Us" section below.

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9. Children's Privacy

Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child under the age of 13 without parental consent, we will take steps to delete such information from our records.

If you are located in the European Economic Area (EEA), the minimum age for providing consent to data processing may vary by country but is generally between 13 and 16 years. We comply with these age restrictions and will take appropriate measures where necessary.

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10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting the updated policy. Please review this page periodically.

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11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at:

Email: Beezsweetstation@gmail.com

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