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Terms & Conditions
Last Updated: January 4, 2025
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Welcome to Beez Sweet Station ("we," "our," or "us"). These Terms and Conditions govern your use of our website ("Website") and the services we provide. By accessing or using our website, you agree to be bound by these terms. If you do not agree with any part of these terms, please do not use our website.
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1. Use of the Website
1.1 You must be at least 18 years old to use our website or make purchases. By using the Website, you represent that you meet this requirement.
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1.2 You agree to use the Website only for lawful purposes and in compliance with all applicable laws and regulations.
1.3 We reserve the right to suspend or terminate your access to the Website if you violate these terms.
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2. Availability, Errors, and Inaccuracies
2.1 We strive to ensure that the information on our website is accurate and up to date. However, we do not guarantee that the content is free from errors, inaccuracies, or omissions.
2.2 Products and services listed on the Website may be unavailable, inaccurately described, or mispriced. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.
2.3 If an error occurs in the pricing or availability of a product you have ordered, we will notify you and provide the option to confirm the order at the correct price or cancel it.
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3. Prices Policy
3.1 All prices displayed on the Website are subject to change without prior notice. Prices does not include applicable taxes unless otherwise stated.
3.2 We reserve the right to modify prices, offers, and promotional discounts at any time. Pricing errors or discrepancies will be corrected as soon as they are identified.
3.3 Shipping, delivery, and handling fees are not included in the product prices unless specified and will be calculated at checkout.
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4. Ordering and Payment
4.1 All orders are subject to acceptance and availability. We reserve the right to refuse any order at our discretion.
4.2 Prices are displayed in U.S. currency and do not include applicable taxes unless stated otherwise.
4.3 Payment must be made at the time of placing an order through our secure payment gateway. We accept PayPal, Visa, Mastercard, and Zelle.
4.4 Customers are responsible for providing accurate billing and shipping information. We are not liable for delays or issues caused by incorrect details.
4.5 Orders for regular products require at least seven (7) days’ notice. Custom products require a minimum of 4 to 6 weeks’ notice, depending on the complexity of the design. Wedding products must be ordered at least 3 to 6 months in advance. A non-refundable retainer and deposit are due at the time of contract signing to secure your date.
4.6 A 50% deposit is required for all custom orders at the time of booking. Full payment is required for all online purchases.
4.7 If you need a product sooner than the standard notice period, a rush fee will apply, subject to baker availability. Expedited orders are not guaranteed.
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5. Delivery
5.1 We deliver within a 60-mile radius from Connecticut, with fees based on travel mileage. Delivery fees will be calculated at checkout.
5.2 Delivery times are estimates and may vary based on location and order size. We will make reasonable efforts to meet delivery timelines but do not guarantee them due to unforeseen circumstances.
5.3 Customers are responsible for ensuring someone is available to receive and sign for the delivery at the provided address. Beez Sweet Station is not responsible for failed deliveries due to incorrect or incomplete addresses. Additional charges may apply for re-delivery.
5.3 Undelivered orders will not be refunded.
5.4 Delivery fees for wedding orders are not included and will be calculated based on the distance and time of delivery.
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6. Returns and Refunds
6.1 Due to the perishable nature of our products, we do not accept returns or provide refunds, except as required by law.
6.2 If there is an issue with your order (e.g., incorrect item, damaged product), please contact us immediately or within 24 hours of receipt of goods. We may, at our discretion, offer a replacement or refund. Please note after 24 hours, we will not be able to offer any compensation.
6.3 Proof of purchase and evidence of the issue (e.g., photographs) will be required for any claims. Any refund given will be credited to the card used for payment.
6.4 Since taste is a very personal matter and subjective, we cannot accept the return of any Products simply because you do not like the taste.
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7. Cancellation and Changes
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Order Cancellations:
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Orders can be canceled online within 48 hours for a full refund.
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To qualify, all cancellation requests must be submitted in writing to beezsweetstation@gmail.com within the designated cancellation period.
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Refund & Fees:
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Orders canceled before the 48-hour deadline will receive a full refund, including any deposit.
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Cancellations made after 48 hours will forfeit the deposit, if one was made.
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After 48 hours, cancellations will incur a 20% fee.
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Once the order has been processed, no cancellations, changes, or refunds will be accepted.
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Changes to Orders:
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Changes to the original order can be made within 48 hours of placing the order.
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Unforeseen Circumstances:
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If an unexpected situation affects your scheduled date, please contact us as soon as possible, and we will work with you to explore alternative options.
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Wedding Cakes:
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This policy does not apply to wedding cakes with a contract.
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For wedding cake orders, please refer to the wedding cake contract for specific terms.
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8. Allergies and Dietary Requirements
8.1 We take precautions to minimize cross-contamination, but our products may contain allergens such as nuts, dairy, gluten, and eggs.
8.2 It is your responsibility to inform us of any allergies or dietary restrictions when placing your order.
8.3 We are not liable for allergic reactions or other health issues resulting from the consumption of our products.
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9. Intellectual Property
9.1 All content on the Website, including text, images, logos, and designs, is the property of Beez Sweet Station and is protected by copyright and other intellectual property laws.
9.2 You may not use, reproduce, or distribute any content from the Website without our prior written consent.
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10. Limitation of Liability
10.1 To the fullest extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising from your use of the Website or our products.
10.2 Our total liability to you for any claims related to our Website or products is limited to the amount paid by you for the relevant product or service.
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11. Privacy Statement
11.1 We are committed to protecting your privacy. Any personal information collected through our website will only be used to process orders and to communicate with you about our services.
11.2 We will not share your personal information with third parties unless required by law or with your consent.
11.3 We use cookies and other tracking technologies to improve your experience on our website. You can manage cookie preferences through your browser settings.
11.4 For more detailed information please refer to our Privacy Policy[insert link to Privacy Policy.
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12. Cookies
12.1 Our Website uses cookies to enhance user experience and provide personalized content. Cookies are small data files stored on your device when you visit our website.
12.2 By using our website, you consent to the use of cookies as described in our Privacy Policy. You can manage or disable cookies through your browser settings, but doing so may impact the functionality of the Website.
12.3 For more information on how we use cookies, please refer to our Privacy Policy.
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13. Feedback to Us
13.1 Any feedback, suggestions, or ideas you provide to us about our products, services, or Website will be considered non-confidential and non-proprietary.
13.2 By submitting feedback, you grant us a perpetual, irrevocable, worldwide, royalty-free license to use, modify, and distribute your feedback without compensation or acknowledgment.
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14. Dispute Resolution and Arbitration
14.1 Any disputes arising out of or relating to these Terms and Conditions will be resolved through binding arbitration, conducted under the rules of [insert arbitration organization] in [insert jurisdiction].
14.2 The arbitration decision will be final and binding on all parties, and judgment on the award rendered may be entered in any court having jurisdiction.
14.3 You agree to waive your right to a jury trial and to participate in any class action lawsuits related to these Terms and Conditions.
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15. EU Users
15.1 If you are located in the European Union, you may have additional rights under the General Data Protection Regulation (GDPR). Please refer to our Privacy Policy for details on how we handle your personal data.
15.2 EU users have the right to lodge a complaint with their local data protection authority if they believe their data rights have been violated.
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16. US Legal Compliance
16.1 Our Website and services comply with applicable US laws and regulations, including the California Consumer Privacy Act (CCPA), where applicable.
16.2 If you are a California resident, please refer to our Privacy Policy for additional information about your rights under the CCPA.
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17.Withdrawal of Consent
If you have previously given consent for the collection, use, or processing of your personal data on our website and wish to withdraw it, you may do so at any time by following these steps:
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Email Request – Send an email to beezsweetstation@gmail.com with the subject line "Consent Withdrawal Request" and specify the data or permissions you wish to revoke.
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Unsubscribe from Communications – If you wish to opt out of marketing emails, you can click the "unsubscribe" link at the bottom of any promotional email we send.
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Cookie Settings – You can manage or disable website cookies through your browser settings to stop certain types of data collection.
Please note that withdrawing consent may affect your ability to use certain features of our website or complete transactions. We may still retain some necessary data as required by law or for legitimate business purposes.
For further assistance, contact us at beezsweetstation@gmail.com.
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18. Changes to Terms and Conditions
18.1 We reserve the right to update or modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on the Website.
18.2 Your continued use of the Website after changes are made constitutes your acceptance of the updated terms.
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19. Translation and Interpretation
19.1 These Terms and Conditions may be translated into other languages for your convenience. In the event of any discrepancies between the translated version and the English version, the English version will prevail.
19.2 If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
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​​​20. Notice and Communication Policy
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Our primary communication channels are email and live chat, though we may also contact you using the phone number linked to your account. To ensure you receive our messages, please check that our emails are not being filtered into your spam or junk folders, as we cannot be responsible for missed communications due to email filtering.
If you need to reach us, please contact us via email, phone or live chat through our Contact Us page.
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21. Acceptance of Terms and Conditions
21.1 By accessing or using the Website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
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21.2 If you do not agree to these Terms and Conditions, you must stop using the Website immediately.
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22. Governing Law
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22.1 These Terms and Conditions are governed by the laws of [insert jurisdiction].
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22.2 Any disputes arising under these terms will be subject to the exclusive jurisdiction of the courts in [insert jurisdiction].
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23. Contact Us
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If you have any questions or concerns about these Terms and Conditions, please contact us at:
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Beez Sweet Station
Connecticut
203.340.3048
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Thank you for choosing Beez Sweet Station. We look forward to serving you!